Reviews

2.0
Based on 111 reviews
Kim Barriga
Kim Barriga
16:22 30 Jun 20
One of our team members locked herself out of her car. Once they call was made they were out and unlocked the car within 25 minutes. Great prices and excellent service!
David Wightman
David Wightman
19:45 16 Jun 20
Wanted to get a transponder key/key fob combo without paying hundreds. I ordered a key online and tried at least 6 other places to get the key cut. None of the other places would let me use my own key and would cost 100% - 250% more than I paid here.They were quick to answer the phone, quick to cut the key, and friendly for the very short amount of time I spent there getting my key cut. Junior was also knowledgeable in what I was working on.Fast, affordable, and friendly. Thank you.
S Greenway
S Greenway
19:37 25 May 20
I just had my locks rekeyed. I was able to get an appointment the same day I called, which I wasn't expecting. Frank provided great service and the price was very reasonable. Thanks!
Lee Ann
Lee Ann
17:18 22 Aug 19
Came in with a problem lock from a file cabinet and Bruce was able to make keys for it! Knowledgeable locksmith with professional customer service. Has our business for all future needs.
Michael Peek
Michael Peek
18:48 23 Jul 19
These guys have helped me out twice now. Once was an old key that was worn out in my 2007 Saturn Vue. They made me a new key and a master so I would always have one put away.This time I took them the ignition and gas cap from my 1988 Kawasaki Vulcan 750. They made a key for it and I didn't have to pay for a new ignition like I thought I might. VERY PROFESSIONAL and just a great group of men that work there.
Tobi Bet
Tobi Bet
21:47 02 Jul 19
Super Fast, Efficient and Friendly. Home insurance messed up one of the locks they had rekeyed (a key/code lock) and after waiting more than a week for someone else to show up, called Puget Sound Locksmiths and Junior came over within the hour, fixed the lock, broke off a lock I had lost a key to and re-keyed my shed door. Super happy and affordable. Not sure why others complain about the price. It's actually the same as a home insurance coverage!!! Will only use and recommend them in the future. Thanks guys!
PaleFace Release The Virus
PaleFace Release The Virus
23:08 01 Jul 19
Allen was a really cool guy, and was very good at explaining the ins and outs of Medicos high security deadbolts! I bought the lock and it’s the best solid deadbolt I’ve ever owned! Good place right here in Tacoma. Your keys can never be duplicated except through them and you must Bring identification to get another key made. So if you want to keep your stuff safe and the bad guys out come check out Puget sound locksmith without a doubt!
Randall Fox
Randall Fox
01:45 27 Jun 19
Quick and fast service. Got a new master key made for my truck and key fob programmed for my truck within 24 hours of contacting them via email. Fair price and I will use them again
Sacred Storm
Sacred Storm
17:13 24 Jun 19
Prompt response. Same-day service. Reasonable, actually great price. Quality job. Definitely recommend their service. Thank you Puget Sound Locksmiths.
Paul B
Paul B
15:43 16 May 19
Sandy Williamson
Sandy Williamson
10:46 05 Apr 19
Very fair prices. Programmed all my ford 3rd party keys and fobs
Gary Disch
Gary Disch
16:18 02 Apr 19
The folks here did a great job and also gave me a first time discount. Much less than the competition!!
Jamie Anderson
Jamie Anderson
18:07 11 Mar 19
We have used Puget Sound Locksmith multiple times through my work and they have always been prompt to respond and even with large unexpected jobs stayed late to ensure our building was secure. Truly a pleasure to work with!
Botao Fan
Botao Fan
22:02 24 Feb 19
Dan Zahody
Dan Zahody
01:28 30 Dec 18
The work was done with attention to detail, professionalism and quality. The cost was competitive. Kudos to Puget Sound Locksmiths.
Terrell Robinson
Terrell Robinson
23:50 12 Dec 18
They where very quick responding and the tech was real friendly and knowledgeable
Nichole Merkle
Nichole Merkle
19:18 05 Dec 18
ALL I CAN SAY IS THANK YOU!!!!!!!!!!!!! We have a Chevy Cobalt and only ONE key... yup only one... Well that key was lost last night. Hubby goes to leave for work & couldn't. Yup we looked all over must have broken off ring. Well, in panic we start calling around. My call was answered quickly. I didn't need to have a call back with a price. The gentleman was a human not a recording... AMAZING!!! I MEAN AMAZING!!! Customer service from start to finish. Was there ON TIME. The PRICE was GREAT!!! I will let anyone I know that needs ANY services they offer to go STRAIGHT TO THEM... My Husband is a mechanic/assistant manager so he will spread the word as well. AGAIN THANK YOU FROM THE MERKLE FAMILY!!!
Frank Saum
Frank Saum
22:42 22 Oct 18
Rosa Barnes
Rosa Barnes
07:49 22 Oct 18
Thanks Bruce!
Dana Bell
Dana Bell
08:22 18 Oct 18
I come in here all the time and Bruce always takes care of of me. Very knowledgeable!
Stephanie Lee
Stephanie Lee
06:06 17 Oct 18
They r great n works very fast if u need any help don't call nobody else n their prices r great as well
Shannon W. Finch
Shannon W. Finch
10:05 16 Oct 18
This is my new locksmith! Quick, kind, AND sense of humor! What more could you want?!
Rocky F. Flack
Rocky F. Flack
08:09 15 Oct 18
Brought my 2006 HHR in to have the remote programed. There was no power to the car’s OBD so they had to do a little extra to program it. Didn’t charge me extra to do so and I was in and out in about 15 min. Awesome job. Thanks.
Craig E. Williams
Craig E. Williams
07:57 15 Oct 18
Took my E250 cargo van to Bruce. All locks were frozen. He worked until he freed them up. Great service!
Irene Alsop
Irene Alsop
06:53 13 Oct 18
My ignition went out in my Tahoe and they were able to come when I got off work and the guy Mike did a great job!
Justin Davies
Justin Davies
10:22 12 Oct 18
MATHEW YOURE GREAT! he got me into my car in 30 seconds - you truly are the best. Cheapest prices in town!
Tracey Buckland
Tracey Buckland
08:20 11 Oct 18
Lost car key. Called Puget Sound Locksmith, he came the next day ... in the rain. Quick service, great price, wonderful service. Locking his number in my phone!!!
Carl Thorsett
Carl Thorsett
19:36 09 Oct 18
Great resource
Luke Randall
Luke Randall
05:11 09 Oct 18
Great friendly people, cheap, and reliable work. Done quickly, great selection, deffinately a place worth checking out!
Virginia Kelly
Virginia Kelly
11:13 08 Oct 18
Great place to get a car key made and the people are nice. The price is good and half of what someone else was going to charge me.
Stewart Kerr
Stewart Kerr
10:47 08 Oct 18
Great service, will be back for more service and refer clients for them as well. Service was fast and the pricing was fair. Thanks guys
Gavin Block
Gavin Block
05:27 06 Oct 18
If you need a locksmith call these guys and ask for Frank. This guy is fantastic. I live in Auburn and he got to me within 30 minutes. He had my car open before I got outside. This guy is good . I would definitely use him again.
Jennifer D. Stage
Jennifer D. Stage
10:03 05 Oct 18
I had an issue with one of my home locks sticking when it was re-keyed intitially. However, the team at Puget Sound Locksmith was very quick to come out and recheck and get everything set back in stellar condition at no charge. Pricing was very reasonable. Staff was attentive, kind, and even patient with my two kids wanting to see all their tools. Thanks for your service.
Brady Chavez
Brady Chavez
06:39 04 Oct 18
Frank was very helpful. He came over and got the job done quick. I called 2 other businesses who couldn’t get the job done before him. I highly recommend his services to anyone having a problem or needs a key
Marion D. Rhodes
Marion D. Rhodes
10:04 03 Oct 18
Great service! They are super nice! They came right out to help me when I got locked out of my car! They also stayed with me to make sure I was able to leave safe! Prices are very reasonable!
Flores Castillo
Flores Castillo
09:59 01 Oct 18
My car key and the remote separate, broke when I started the car. I called the locksmith and in a minute they gave a reasonable quote. We drove 5 minutes to the location and with in 5 minutes keys were remade. Remote was reprogrammed also. Zero waiting for awesome professional competent work. Thanks so much. These guys gave 'keys to success
Coti Westby
Coti Westby
17:22 05 Sep 18
Puget Sound Locksmith saved me a ton of money when I had to replace my Toyota Smart key. The entire job- a Toyota brand smart key fob along with programming cost what the dealership wanted to charge me just to program a new smart key fob. It saved me hundred of dollars! Mark had the new key fob overnighted and arrived at my place to program the new fob while I was at work. It was so easy and convenient! This was after a terrible experience with Burien Lock & Key AND after purchasing an after-market brand key online that Mark ensured was not going to work (glad I could return that!)
Bruce Dominowski
Bruce Dominowski
22:49 20 Aug 18
Jackie Mendenhall
Jackie Mendenhall
05:55 06 Aug 18
jordan hudak
jordan hudak
16:26 25 Jun 18
Great service, very helpful. Also was open when they said they would be unlike multiple other locksmiths I went to in Tacoma. Highly recommend
Kristen Tibbetts
Kristen Tibbetts
20:04 27 Apr 18
Amazing customer service and knowledge. Craftsmanship and honest. Thank you Puget Sound Locksmith in Fife
Carl Foster
Carl Foster
14:59 25 Apr 18
Amber Aker
Amber Aker
03:58 21 Mar 18
After locking my keys in my car, that was still running, on my half hour lunch break at work, not only were they there in no time, but I was made a free spare key and made it back to work on time! Great service, thank you so much!
Harley Pan
Harley Pan
21:05 26 Jan 18
Staff was very friendly. Tried to do an immobilizer pairing service here for my Honda Fit. Turns out, my car has problem. Although it didn’t work out, we were greeted friendly. Staff was kind and nice. Just wanted to give a good review.
Carmen Ruby
Carmen Ruby
15:49 03 Dec 17
I am a REALTOR in the Puget Sound and I use Puget Sound Locksmith to Rekey every home I sell. They are always professional, reliable and courteous.
Ian Griffin
Ian Griffin
01:50 25 Nov 17
Heather C
Heather C
21:17 30 Oct 17
Peggy
Peggy
01:06 13 Oct 17
My son lost his car key. His car takes a transponder key that needs to be programed. Very happy with the work that was done. The tech that came out was very knowledgeable. The key that was made works great. The price was reasonable. Would use them again. Thank you Puget Sound Locksmiths!!!
Elisa S.
Elisa S.
17:20 22 Aug 17
Amanda Flegel
Amanda Flegel
17:15 29 Jul 17
Anne O'Malley
Anne O'Malley
01:28 18 Jul 17
Junior came out and replaced a lock in less than an hour of me calling. Super friendly and timely service. Thanks guys!
Kathy Kade
Kathy Kade
20:13 07 Dec 16
Timely, fast and fair! They came out within a half hour after my call. Quoted me a price which I felt was very fair and gave me options. They pretty much finished up the call within an hour from the time I called. I would highly recommend them and I made sure I had one of their cards for home, work & car!
Clam Liquor
Clam Liquor
20:02 29 Aug 16
Quick and painless rekey.
Brayden Shive
Brayden Shive
18:12 22 Jul 16
This place was amazing! They came right on time and replaced my locks within a timely manner. The serive worker was very kind and explained what he had to replace on my locks. I had someone trying to enter my home and the person knew where they tried to enter my home and fixed everything up. I would absolutely go with this company again:)!
Tamara Dawson
Tamara Dawson
03:07 21 Jul 16
Excellent and fast service! I would recommend them to anyone anytime! The owner, Mark is a very kind and understanding guy! I've used them twice in the last year and will never call another locksmith again! Good job guys! Thank you!!
Blessing Thach
Blessing Thach
23:15 27 Feb 16
I drove 8 miles to come here. I came at 930am on a Saturday and it was still closed. New (2014) hours are 10am. The hours still isn't update yet on the website. It took me 20 minutes to find the place since it was located behind the plaza, I didn't know that. However, the locksmith copied my transponder key and house key in a timely manner. $30 for a transponder key and $2 for a house key can't beat that! Total came up to be $35. Dealerships charge anywhere from $100-300 for a transponder key. So you can save a lot of money by coming here. Other locksmiths charge $75-100 for a transponder key as well. Thanks a lot really good service I will stop by again if I lose any more transponder keys. Also, I will recommend you to my family and friends.

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