Reviews

Alicia Gervais
Alicia Gervais
11:11 04 Apr 23
I lost my house keys somewhere. I was quite afraid because I had to go to my grandmother's home instantly. But Puget Sound Locksmiths helped me out to solve my house key problems without any hassle. Highly recommended!!
Vincent
Vincent
10:44 06 Dec 22
Speedy, knowledgeable, respects the rules of the pandemic and a fair price for the programming. 10/10 would definitely recommend.
Steffen Mahl
Steffen Mahl
12:24 05 Dec 22
I’m overall happy with their security upgrade work! Charges might feel high for others, but that’s fine for me.
Dennis E. Wilson
Dennis E. Wilson
08:07 02 Dec 22
One of our team members locked herself out of her car. Once they call was made they were out and unlocked the car within 25 minutes. Great prices and excellent service. Definitely recommended.
Marion Bauer
Marion Bauer
10:23 28 Nov 22
I haggled over the cost of a new lock. However, one of their service representatives could deliver a spare set of keys to my home.
Ellen Vance
Ellen Vance
21:35 14 Nov 22
Definitely call these guys! I locked my keys in the trunk of my car, and the serviceman came out to me within 15 minutes. He was quick, polite, and retrieved my keys in minutes.
Brenda Kremers
Brenda Kremers
10:45 18 Oct 22
locked myself out of my house on a Sunday afternoon. About 20 minutes later I was back in my house with no issues whatsoever. In addition to letting me back in, I had six locks rekeyed. The guy who came out was super helpful and gave me suggestions which I have taken to heart. GREAT service! In the event I lock myself out again, they will be my first call.
Brandia
Brandia
21:29 04 Oct 22
My keys were stolen at work and AAA send out this company to make me new keys, they were super fast, very polite, very knowledgeable and being that my key has a chip in it, very cheap. I just recommended them to another lady last night that was locked out. Definitely would use them again and I've sent all their info to all my kids and grandkids in case they need it. Some other reviewers are implying they are "rude" to women, nothing could be further from the truth.
Nathaniel Bonton
Nathaniel Bonton
03:26 16 Aug 22
While working on a project for a client my key broke in the door. I was able to broken key out and made it to Puget Sound Locksmith 20 mins before closing. I got two new keys made and they were done with a smile and true customer service. I didn’t feel like I was a bother and that my business was appreciated. After leaving 3 more customers came in very close to closing time and they were greeted in the same friendly and welcoming manner. Great place, excellent customer service, and amazing prices. Highly recommend.
Jerry Keister
Jerry Keister
18:13 04 Apr 22
Had an old 60's car key snap. Brought the pieces in and within a short time had a new key made and can now start the ol' beast up again. Thanks!
Nick Fraker
Nick Fraker
01:35 28 Mar 22
Troy from Puget Sound Locksmith helped my mom get a replacement key made for her car after she accidentally packed her car keys into a box and gave it to the movers during a cross-country move. I can't express how much he saved the day for us!
Lea Wasson
Lea Wasson
22:25 11 Jan 22
Frank and Mark have been fantastic helping us with multiple projects at our property. Easy to schedule and excellent service.
Thomas Ford
Thomas Ford
23:17 04 Oct 21
I’ve used this guys a few times and have had no issues. The first time was just to make copies of an older basic key. The second was for a newer Honda and needed to be programmed which they were able to do with ease.
Noking Bird
Noking Bird
20:32 05 Aug 21
Preeyah Clark
Preeyah Clark
21:20 13 May 21
Jarren helped get me and my friend fast service when we locked our keys out of our car for a great price! 10/10 WOULD recommend. 💜💜💜
Ben Portnoy
Ben Portnoy
16:52 02 May 21
Lovely Renèe
Lovely Renèe
00:45 13 Apr 21
Lost keys to my 99 Mercedes C280. I had the vehicle towed to their shop. It had 2 flat tires & the inside door panel needed to be screwed in not only did they replace the car key, they also put air in the tires & fixed the door panel. I did not ask them to & they did not charge me for it. I genuinely appreciate the gestures. The customer service I received when I arrived was great they immediately fixed the issue of my AAA membership not showing the $250 they covered. I hope I don’t need the service again but if I do I will definitely be going back here!
Joelle Price
Joelle Price
17:10 03 Feb 21
These guys just saved my day! I locked myself out of the house, called them at 8:47am and now at 9:07 the door is open. Amazingly fast service!!!!! Thank you!!!!
wen wang
wen wang
15:41 19 Aug 20
(Translated by Google) Fast and affordable!(Original)快速, 而且收费合理!
Tanya T
Tanya T
23:04 28 Jul 20
My teenager locked my only key in the trunk of the car. I am familiar with this business because I live in the area. Made a phone call and within 45min he was here, popped my door and saved the day. Professional, friendly and most important...affordable. Thank you so much! I will definitely recommend.
Kim Barriga
Kim Barriga
16:22 30 Jun 20
One of our team members locked herself out of her car. Once they call was made they were out and unlocked the car within 25 minutes. Great prices and excellent service!
S Greenway
S Greenway
19:37 25 May 20
I just had my locks rekeyed. I was able to get an appointment the same day I called, which I wasn't expecting. Frank provided great service and the price was very reasonable. Thanks!
Lee Ann
Lee Ann
17:18 22 Aug 19
Came in with a problem lock from a file cabinet and Bruce was able to make keys for it! Knowledgeable locksmith with professional customer service. Has our business for all future needs.
Michael Peek
Michael Peek
18:48 23 Jul 19
These guys have helped me out twice now. Once was an old key that was worn out in my 2007 Saturn Vue. They made me a new key and a master so I would always have one put away.This time I took them the ignition and gas cap from my 1988 Kawasaki Vulcan 750. They made a key for it and I didn't have to pay for a new ignition like I thought I might. VERY PROFESSIONAL and just a great group of men that work there.
PaleFace Release The Virus
PaleFace Release The Virus
23:08 01 Jul 19
Allen was a really cool guy, and was very good at explaining the ins and outs of Medicos high security deadbolts! I bought the lock and it’s the best solid deadbolt I’ve ever owned! Good place right here in Tacoma. Your keys can never be duplicated except through them and you must Bring identification to get another key made. So if you want to keep your stuff safe and the bad guys out come check out Puget sound locksmith without a doubt!
Randall Fox
Randall Fox
01:45 27 Jun 19
Quick and fast service. Got a new master key made for my truck and key fob programmed for my truck within 24 hours of contacting them via email. Fair price and I will use them again
Sacred Storm
Sacred Storm
17:13 24 Jun 19
Prompt response. Same-day service. Reasonable, actually great price. Quality job. Definitely recommend their service. Thank you Puget Sound Locksmiths.
Paul B
Paul B
15:43 16 May 19
Sandy Williamson
Sandy Williamson
10:46 05 Apr 19
Very fair prices. Programmed all my ford 3rd party keys and fobs
Gary Disch
Gary Disch
16:18 02 Apr 19
The folks here did a great job and also gave me a first time discount. Much less than the competition!!
Thomas Dague
Thomas Dague
05:41 18 Nov 18
Made two duplicates of the one key I had for my car. Took less than 5 minutes. Both keys are completely functional. Did not charge anything because I had no cash and they did not take credit/debit cards (or at least not at that time).
Carl Thorsett
Carl Thorsett
19:36 09 Oct 18
Great resource
Marion D. Rhodes
Marion D. Rhodes
10:04 03 Oct 18
Great service! They are super nice! They came right out to help me when I got locked out of my car! They also stayed with me to make sure I was able to leave safe! Prices are very reasonable!
Bruce Dominowski
Bruce Dominowski
22:49 20 Aug 18
Rose Mary
Rose Mary
10:16 07 Aug 18
Had a break in last week while I was on vacation and needed to have my house secure. Gig Harbor Locks came out the same day and made me feel safe again
Julia Naves
Julia Naves
09:50 26 Jul 18
Gig Harbor Locks is the best company. They have very helpful workers who provide very positive advice to maintain the locks. I have been using them for many long years to get house keys done. Awesome best shop around the town!! I highly recommend them to all who are in need of these services.
Donovan McShingle
Donovan McShingle
18:32 19 Jul 18
I'm not sure why people say these guys are closed? Stopped in today and the gentleman there made me some key copies. Quick and cheap!
Jocelina cao
Jocelina cao
21:21 12 Jul 18
Technician Junior came out to help me when I was stranded in a parking lot. He was so helpful, quick and extremely kind. The price was reasonable too! Amazing worker and company. I'll surely call them again if this happens again!
Ashley Irvine
Ashley Irvine
18:29 07 Jul 18
Bruce Dominowski
Bruce Dominowski
18:34 06 Jul 18
These guys were great. I couldn't believe they could get me on there schedule so fast. I called around and everyone else said it would be a week. These guys were out the next day !! There prices were pretty good too. I'd recommend them to anyone !
Raven Ruddick
Raven Ruddick
16:33 06 Jul 18
These guys are so helpful. They get the job done as soon as they can and are super friendly. I locked my keys in my car on accident and needed to get to work, and they came all the way to where I live in Fox Island. The guy who came out got the job done very quickly. I would highly recommend them to anyone and will use them again in the future if needed!
Kimberlee K
Kimberlee K
22:36 14 Jun 18
Gig Harbor Locks is certainly not closed...they do a lot of onsite work and I see their vans all over the Harbor, Key Peninsula & Hwy 16. I called them for an onsite job---we needed a new deadbolt installed along with rolling locks on a few doors. They not only scheduled me for the day I asked, showed up on time, did a great job & charged a fair price...but they also cleaned up the shavings from the installation! Great at what they do, paid attention to the details & extremely nice! I would definitely recommend their services if you are in need of a locksmith!!
Richard Conroy
Richard Conroy
22:02 08 Jun 18
Key broke...Gig Harbor Locks to the rescue! Prompt, courteous, knowledgeable. Couldn't be happier. We'd highly recommend!
Lucy Gee
Lucy Gee
19:14 08 Jun 18
I had to have a lock re-keyed. Gig Harbor Locks came out at their appointment time, they were very efficient. I would use them again!
Sandra G.
Sandra G.
17:50 08 Jun 18
We have used Gig Harbor Locks many times, they are professional, quick and local in Gig Harbor. They are also in Tacoma where I have also visited and had a key fab done many years ago. We are happy to have them in the neighborhood!
Kristen Tibbetts
Kristen Tibbetts
20:04 27 Apr 18
Amazing customer service and knowledge. Craftsmanship and honest. Thank you Puget Sound Locksmith in Fife
Anne O'Malley
Anne O'Malley
01:28 18 Jul 17
Junior came out and replaced a lock in less than an hour of me calling. Super friendly and timely service. Thanks guys!
Heidi K. Henderson
Heidi K. Henderson
19:27 19 Apr 17
I cannot recommend this business enough. Mark was prompt and professional. My mother had her hidden backyard (not hidden well!) stolen and he came right out and installed a new lock in the sliding glass door. He gave us peace of mind right away. I believe some of these other reviews are not legitimate...this company is friendly, reasonable and hard working. I highly recommend! Heidi
Zach Hendershot
Zach Hendershot
23:49 09 Apr 17
Cut my keys right in the shop. David was very friendly. Have an awesome selection of keys.
Logan Clark (CarrotBran)
Logan Clark (CarrotBran)
22:07 06 Apr 17
Some of the most polite locksmiths in the area.10/10 Doesn't write fake reviews on other companies in the area to lower their scores. Would recommend.
Lydia T
Lydia T
17:00 17 Mar 17
True lifesavers, my mother and I actually got locked out of our car, they were able to rush over to us within 15 mins. Wonderful and kind worker, definitely will be calling them for future issues!
Kathy Kade
Kathy Kade
20:13 07 Dec 16
Timely, fast and fair! They came out within a half hour after my call. Quoted me a price which I felt was very fair and gave me options. They pretty much finished up the call within an hour from the time I called. I would highly recommend them and I made sure I had one of their cards for home, work & car!
Clam Liquor
Clam Liquor
20:02 29 Aug 16
Quick and painless rekey.
Tamara Dawson (Tami)
Tamara Dawson (Tami)
03:07 21 Jul 16
Excellent and fast service! I would recommend them to anyone anytime! The owner, Mark is a very kind and understanding guy! I've used them twice in the last year and will never call another locksmith again! Good job guys! Thank you!!
Mary Borseth-Jett
Mary Borseth-Jett
20:40 20 Jul 16
Went by this new shop, however they were not officially opened yet. But Matthew there still made the copy of a key I needed anyway. I was really happy with the service and he did it at no cost since they hadn't really opened.
Blessing Thach
Blessing Thach
23:15 27 Feb 16
I drove 8 miles to come here. I came at 930am on a Saturday and it was still closed. New (2014) hours are 10am. The hours still isn't update yet on the website. It took me 20 minutes to find the place since it was located behind the plaza, I didn't know that. However, the locksmith copied my transponder key and house key in a timely manner. $30 for a transponder key and $2 for a house key can't beat that! Total came up to be $35. Dealerships charge anywhere from $100-300 for a transponder key. So you can save a lot of money by coming here. Other locksmiths charge $75-100 for a transponder key as well. Thanks a lot really good service I will stop by again if I lose any more transponder keys. Also, I will recommend you to my family and friends.
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