Based on 166 reviews
17:18 22 Aug 19
Came in with a problem lock from a file cabinet and Bruce was able to make keys for it! Knowledgeable locksmith with professional customer service. Has our business for all future needs.
18:48 23 Jul 19
These guys have helped me out twice now. Once was an old key that was worn out in my 2007 Saturn Vue. They made me a new key and a master so I would always have one put away.This time I took them the ignition and gas cap from my 1988 Kawasaki Vulcan 750. They made a key for it and I didn't have to pay for a new ignition like I thought I might. VERY PROFESSIONAL and just a great group of men that work there.
21:47 02 Jul 19
Super Fast, Efficient and Friendly. Home insurance messed up one of the locks they had rekeyed (a key/code lock) and after waiting more than a week for someone else to show up, called Puget Sound Locksmiths and Junior came over within the hour, fixed the lock, broke off a lock I had lost a key to and re-keyed my shed door. Super happy and affordable. Not sure why others complain about the price. It's actually the same as a home insurance coverage!!! Will only use and recommend them in the future. Thanks guys!
PaleFace Release The Virus
23:08 01 Jul 19
Allen was a really cool guy, and was very good at explaining the ins and outs of Medicos high security deadbolts! I bought the lock and it’s the best solid deadbolt I’ve ever owned! Good place right here in Tacoma. Your keys can never be duplicated except through them and you must Bring identification to get another key made. So if you want to keep your stuff safe and the bad guys out come check out Puget sound locksmith without a doubt!
01:45 27 Jun 19
Quick and fast service. Got a new master key made for my truck and key fob programmed for my truck within 24 hours of contacting them via email. Fair price and I will use them again
17:13 24 Jun 19
Prompt response. Same-day service. Reasonable, actually great price. Quality job. Definitely recommend their service. Thank you Puget Sound Locksmiths.
15:43 16 May 19
19:53 01 May 19
Great experience. They arrived shortly after I called for help with a broken deadbolt on my house. Fixed my issue, very friendly and professional. I will use them again should I need them, and would highly recommend without hesitation. Thank you!
10:46 05 Apr 19
Very fair prices. Programmed all my ford 3rd party keys and fobs
16:18 02 Apr 19
The folks here did a great job and also gave me a first time discount. Much less than the competition!!
18:07 11 Mar 19
We have used Puget Sound Locksmith multiple times through my work and they have always been prompt to respond and even with large unexpected jobs stayed late to ensure our building was secure. Truly a pleasure to work with!
22:02 24 Feb 19
01:28 30 Dec 18
The work was done with attention to detail, professionalism and quality. The cost was competitive. Kudos to Puget Sound Locksmiths.
23:50 12 Dec 18
They where very quick responding and the tech was real friendly and knowledgeable
19:18 05 Dec 18
ALL I CAN SAY IS THANK YOU!!!!!!!!!!!!! We have a Chevy Cobalt and only ONE key... yup only one... Well that key was lost last night. Hubby goes to leave for work & couldn't. Yup we looked all over must have broken off ring. Well, in panic we start calling around. My call was answered quickly. I didn't need to have a call back with a price. The gentleman was a human not a recording... AMAZING!!! I MEAN AMAZING!!! Customer service from start to finish. Was there ON TIME. The PRICE was GREAT!!! I will let anyone I know that needs ANY services they offer to go STRAIGHT TO THEM... My Husband is a mechanic/assistant manager so he will spread the word as well. AGAIN THANK YOU FROM THE MERKLE FAMILY!!!
05:41 18 Nov 18
Made two duplicates of the one key I had for my car. Took less than 5 minutes. Both keys are completely functional. Did not charge anything because I had no cash and they did not take credit/debit cards (or at least not at that time).
22:42 22 Oct 18
08:02 22 Oct 18
This is to say that your technician Frank did a professional job on our Honda which was damaged by someone trying to steal it. The ignition repair was very efficient. The door lock was a problem because it was dirty and rusty, but he worked consistently and patiently. I particularly liked the fact that he did not leave until I had tried the starter and the lock and that he knew I was satisfied with the work. I would recommend him for being both professional and polite. Thank you very much.
07:55 22 Oct 18
Needed a new remote for my G6. Was able to call them and pay over the phone and the ordered it for me. 2 days later they called and I went in and the had it programmed in about 5 minutes and I was out the door. No programming fee! Would highly recommend.
07:49 22 Oct 18
Bonnie K. Powell
06:58 20 Oct 18
Excellent. Promised to show up in a half hour, came sooner. Were courteous and clean (offered to remove shoes). Took less than a half hour to fix the problem...had a part available for the repair. Very reasonable price.
09:43 18 Oct 18
Great service and affordable prices
08:22 18 Oct 18
I come in here all the time and Bruce always takes care of of me. Very knowledgeable!
Ricardo Garcia Osnaya
06:10 17 Oct 18
Great service Mark. We appreciate your business and will Be continued....
06:06 17 Oct 18
They r great n works very fast if u need any help don't call nobody else n their prices r great as well
Audrey B. Theriault
10:13 16 Oct 18
Very pleased with the service he came out really late and he unlocked my car really fast. I would recommend to anyone
Shannon W. Finch
10:05 16 Oct 18
This is my new locksmith! Quick, kind, AND sense of humor! What more could you want?!
08:13 15 Oct 18
Awesome service, no one else could make a key for my Mercedes. Great guy and always on Time.
Rocky F. Flack
08:09 15 Oct 18
Brought my 2006 HHR in to have the remote programed. There was no power to the car’s OBD so they had to do a little extra to program it. Didn’t charge me extra to do so and I was in and out in about 15 min. Awesome job. Thanks.
08:02 15 Oct 18
Cheapest locksmiths in puyallup for ford key replacement and reprogramming. I liked the service. God bless you guys.
Craig E. Williams
07:57 15 Oct 18
Took my E250 cargo van to Bruce. All locks were frozen. He worked until he freed them up. Great service!
06:59 13 Oct 18
Best service ever! Got here quick and on time, finished in ten minutes! So sweet. Would recommend to anyone!
06:53 13 Oct 18
My ignition went out in my Tahoe and they were able to come when I got off work and the guy Mike did a great job!
10:49 12 Oct 18
I love this locksmith company! They are the most affordable and most professional that I have worked with. The dealership would have costed me a grip, but with puget sound locksmith they saved me money. I never write reviews but I decided to for this company because they are that good!
10:38 12 Oct 18
Very nice young man ..professional and fast..He came to my work place and made my keys because I had lost mine. There was a man in the parking lot that was in need of a jump(dead battery) and he helped him without hesitation. Very nice!!!!!! Thank you Matthew!
10:22 12 Oct 18
MATHEW YOURE GREAT! he got me into my car in 30 seconds - you truly are the best. Cheapest prices in town!
08:25 11 Oct 18
I called one time and got a answer with a reasonable price. actually the cheapest of them all that I had called. he came on out did his job swiftly. I would recommend them to anyone. job well done!! I'm on the road again
08:20 11 Oct 18
Lost car key. Called Puget Sound Locksmith, he came the next day ... in the rain. Quick service, great price, wonderful service. Locking his number in my phone!!!
19:36 09 Oct 18
05:23 09 Oct 18
Very professional and courteous!!!! Great locksmith company!!!!!!!
05:11 09 Oct 18
Great friendly people, cheap, and reliable work. Done quickly, great selection, deffinately a place worth checking out!
11:13 08 Oct 18
Great place to get a car key made and the people are nice. The price is good and half of what someone else was going to charge me.
11:02 08 Oct 18
I would rate them more than five stars if I could! These guys were so great. I called one place before them and the phone rang and rang with no answer. Upset, I tried Puget Sound Locksmith and they answered immediately. The gentleman on the phone was so patient as I explained where I was and the circumstances. They estimated they could have someone out in thirty minutes but arrived in barely twenty. Mike was the gentleman's name and he was so helpful and genuinely kind. Thank you Puget Sound Locksmith for turning an upsetting experience into such a positive one.
05:27 06 Oct 18
If you need a locksmith call these guys and ask for Frank. This guy is fantastic. I live in Auburn and he got to me within 30 minutes. He had my car open before I got outside. This guy is good . I would definitely use him again.
Jennifer D. Stage
10:03 05 Oct 18
I had an issue with one of my home locks sticking when it was re-keyed intitially. However, the team at Puget Sound Locksmith was very quick to come out and recheck and get everything set back in stellar condition at no charge. Pricing was very reasonable. Staff was attentive, kind, and even patient with my two kids wanting to see all their tools. Thanks for your service.
09:55 05 Oct 18
JR is so fabulous and very accurate with his work!!!
06:44 04 Oct 18
Frank is awesome made a key from my Chevy Express
06:39 04 Oct 18
Frank was very helpful. He came over and got the job done quick. I called 2 other businesses who couldn’t get the job done before him. I highly recommend his services to anyone having a problem or needs a key
10:09 03 Oct 18
Took 30 mins to cut and program key, and it worked great!
Marion D. Rhodes
10:04 03 Oct 18
Great service! They are super nice! They came right out to help me when I got locked out of my car! They also stayed with me to make sure I was able to leave safe! Prices are very reasonable!
10:03 01 Oct 18
Very knowledgeable and precise. Resolved my issue in a matter of minutes.
09:59 01 Oct 18
My car key and the remote separate, broke when I started the car. I called the locksmith and in a minute they gave a reasonable quote. We drove 5 minutes to the location and with in 5 minutes keys were remade. Remote was reprogrammed also. Zero waiting for awesome professional competent work. Thanks so much. These guys gave 'keys to success
22:06 15 Sep 18
17:22 05 Sep 18
Puget Sound Locksmith saved me a ton of money when I had to replace my Toyota Smart key. The entire job- a Toyota brand smart key fob along with programming cost what the dealership wanted to charge me just to program a new smart key fob. It saved me hundred of dollars! Mark had the new key fob overnighted and arrived at my place to program the new fob while I was at work. It was so easy and convenient! This was after a terrible experience with Burien Lock & Key AND after purchasing an after-market brand key online that Mark ensured was not going to work (glad I could return that!)
10:30 21 Aug 18
I broke my key for my old nissan was in a panic. After calling around, Mark answered the phone and told me to bring both pieces in to have a duplicate made. It worked great! Saved me the hundreds of dollars that other people were trying to charge me to come out to my vehicle.
22:49 20 Aug 18
07:19 20 Aug 18
The price they gave was the price they charged. This is a great change in pace from those "locksmiths" who tell you it will be $19 to come out...THAT DOESN'T INCLUDE THE WORK! These guys give you a total price up front and it's reasonable.
07:08 18 Aug 18
They helped me out yesterday, cutting and programming two car keys for a reasonable price. It's a small, specialized shop where they get the details right. No one likes waiting, but If they don't get to you right away, they're probably hustling to help another customer.
10:16 07 Aug 18
Had a break in last week while I was on vacation and needed to have my house secure. Gig Harbor Locks came out the same day and made me feel safe again
05:55 06 Aug 18
09:50 26 Jul 18
Gig Harbor Locks is the best company. They have very helpful workers who provide very positive advice to maintain the locks. I have been using them for many long years to get house keys done. Awesome best shop around the town!! I highly recommend them to all who are in need of these services.
18:32 19 Jul 18
I'm not sure why people say these guys are closed? Stopped in today and the gentleman there made me some key copies. Quick and cheap!
23:39 17 Jul 18
These guys have the best deals in town! Came out and made a key for Olds, same day service and the locksmith was friendly. Nice family owned business.
21:21 12 Jul 18
Technician Junior came out to help me when I was stranded in a parking lot. He was so helpful, quick and extremely kind. The price was reasonable too! Amazing worker and company. I'll surely call them again if this happens again!
18:29 07 Jul 18
18:34 06 Jul 18
These guys were great. I couldn't believe they could get me on there schedule so fast. I called around and everyone else said it would be a week. These guys were out the next day !! There prices were pretty good too. I'd recommend them to anyone !
16:33 06 Jul 18
These guys are so helpful. They get the job done as soon as they can and are super friendly. I locked my keys in my car on accident and needed to get to work, and they came all the way to where I live in Fox Island. The guy who came out got the job done very quickly. I would highly recommend them to anyone and will use them again in the future if needed!
00:01 06 Jul 18
I had these guys out to make a key for my 2016 Jeep Patriot today. They were on time, had the best price in the area, and were the only locksmith that was able to come out the same day. I was pleased with the service I felt compelled to write a review. Great company!
16:26 25 Jun 18
Great service, very helpful. Also was open when they said they would be unlike multiple other locksmiths I went to in Tacoma. Highly recommend
22:36 14 Jun 18
Gig Harbor Locks is certainly not closed...they do a lot of onsite work and I see their vans all over the Harbor, Key Peninsula & Hwy 16. I called them for an onsite job---we needed a new deadbolt installed along with rolling locks on a few doors. They not only scheduled me for the day I asked, showed up on time, did a great job & charged a fair price...but they also cleaned up the shavings from the installation! Great at what they do, paid attention to the details & extremely nice! I would definitely recommend their services if you are in need of a locksmith!!
22:02 08 Jun 18
Key broke...Gig Harbor Locks to the rescue! Prompt, courteous, knowledgeable. Couldn't be happier. We'd highly recommend!
19:14 08 Jun 18
I had to have a lock re-keyed. Gig Harbor Locks came out at their appointment time, they were very efficient. I would use them again!
17:50 08 Jun 18
We have used Gig Harbor Locks many times, they are professional, quick and local in Gig Harbor. They are also in Tacoma where I have also visited and had a key fab done many years ago. We are happy to have them in the neighborhood!
20:04 27 Apr 18
Amazing customer service and knowledge. Craftsmanship and honest. Thank you Puget Sound Locksmith in Fife
14:59 25 Apr 18
03:58 21 Mar 18
After locking my keys in my car, that was still running, on my half hour lunch break at work, not only were they there in no time, but I was made a free spare key and made it back to work on time! Great service, thank you so much!
21:05 26 Jan 18
Staff was very friendly. Tried to do an immobilizer pairing service here for my Honda Fit. Turns out, my car has problem. Although it didn’t work out, we were greeted friendly. Staff was kind and nice. Just wanted to give a good review.
Carmen Ruby Homes
15:49 03 Dec 17
I am a REALTOR in the Puget Sound and I use Puget Sound Locksmith to Rekey every home I sell. They are always professional, reliable and courteous.
01:50 25 Nov 17
21:17 30 Oct 17
01:06 13 Oct 17
My son lost his car key. His car takes a transponder key that needs to be programed. Very happy with the work that was done. The tech that came out was very knowledgeable. The key that was made works great. The price was reasonable. Would use them again. Thank you Puget Sound Locksmiths!!!
17:20 22 Aug 17
17:15 29 Jul 17
20:59 19 Jul 17
Awesome service. David made me a door key for my Armada in just a few minutes. I will definitely come here for any key/locks. Thank you!
01:28 18 Jul 17
Junior came out and replaced a lock in less than an hour of me calling. Super friendly and timely service. Thanks guys!
17:30 09 Jul 17
Great service and expertise
21:07 08 Jul 17
Awesome job! I'm very glad I called you guys the price was way much cheaper then the other locksmiths I called thank you for doing an awesome job & for being very respectful. If you are looking for a locksmith I really would recommend Puget sound locksmith
21:11 03 May 17
New key fob programmed. Very fast ! Thank you Matthew!
20:46 19 Apr 17
Always had good experience using these guys and this time was no differnt. There when they say they will be and very knowledgeable.
Heidi K. Henderson
19:27 19 Apr 17
I cannot recommend this business enough. Mark was prompt and professional. My mother had her hidden backyard (not hidden well!) stolen and he came right out and installed a new lock in the sliding glass door. He gave us peace of mind right away. I believe some of these other reviews are not legitimate...this company is friendly, reasonable and hard working. I highly recommend! Heidi
21:25 17 Apr 17
Amazing service. Super quick. Their technician JR was super friendly and nice
23:49 09 Apr 17
Cut my keys right in the shop. David was very friendly. Have an awesome selection of keys.
22:07 06 Apr 17
Some of the most polite locksmiths in the area.10/10 Doesn't write fake reviews on other companies in the area to lower their scores. Would recommend.
17:00 17 Mar 17
True lifesavers, my mother and I actually got locked out of our car, they were able to rush over to us within 15 mins. Wonderful and kind worker, definitely will be calling them for future issues!
12:14 18 Feb 17
20:13 07 Dec 16
Timely, fast and fair! They came out within a half hour after my call. Quoted me a price which I felt was very fair and gave me options. They pretty much finished up the call within an hour from the time I called. I would highly recommend them and I made sure I had one of their cards for home, work & car!
07:08 28 Sep 16
I have been there four times and all my motorcycle and suv keys works great
20:02 29 Aug 16
Quick and painless rekey.
19:04 24 Jul 16
Bought a new home and called Puget Sound Locksmiths to have my locks re-keyed. I spoke with Frank on a Saturday night, and he was able to come out the very next morning. He was friendly, professional, and fast. He re-keyed seven locks, and even provided me spare keys at no extra charge. I highly recommend them. 5 stars.
18:12 22 Jul 16
This place was amazing! They came right on time and replaced my locks within a timely manner. The serive worker was very kind and explained what he had to replace on my locks. I had someone trying to enter my home and the person knew where they tried to enter my home and fixed everything up. I would absolutely go with this company again:)!
03:07 21 Jul 16
Excellent and fast service! I would recommend them to anyone anytime! The owner, Mark is a very kind and understanding guy! I've used them twice in the last year and will never call another locksmith again! Good job guys! Thank you!!
20:40 20 Jul 16
Went by this new shop, however they were not officially opened yet. But Matthew there still made the copy of a key I needed anyway. I was really happy with the service and he did it at no cost since they hadn't really opened.
18:16 11 Mar 16
Our company used to do business with Jeff when this was Tacoma Locksmith. He was great. Frank continued the great service when he showed up and rekeyed my vehicle after my keys were stolen at the Mall.They charge a very fair price and do a great job! Thank you! Sunny
23:15 27 Feb 16
I drove 8 miles to come here. I came at 930am on a Saturday and it was still closed. New (2014) hours are 10am. The hours still isn't update yet on the website. It took me 20 minutes to find the place since it was located behind the plaza, I didn't know that. However, the locksmith copied my transponder key and house key in a timely manner. $30 for a transponder key and $2 for a house key can't beat that! Total came up to be $35. Dealerships charge anywhere from $100-300 for a transponder key. So you can save a lot of money by coming here. Other locksmiths charge $75-100 for a transponder key as well. Thanks a lot really good service I will stop by again if I lose any more transponder keys. Also, I will recommend you to my family and friends.
21:14 20 Jan 16
Great service, very helpful. Complete service and has all the electronicg gear for "chip" keys they were quicker and saved me money over the (dreaded ) dealer shop.
21:45 07 Sep 15
They provide the best service ever!! I would recomend to all my friends and family.
23:23 14 Jan 15
00:31 12 Oct 14
Highly Skilled professionals. Our house locks are not normal. They had no problem rekeying. Highly recommend this place. You get what you pay for.
22:56 06 Aug 14
Great workmanship and easy to get along with. Definitely recommend
20:31 26 May 14
The very good locksmiths services!
16:59 16 Mar 14
We just moved into a new home and needed to have the locks changed. Used Yelp to find some reviews locally and came across Puget Sount Locksmith's. They came out within a couple of hours and changed all the locks per our phone quote. Very knowledgeable service individual and excellent service. A much needed reprieve from the grind of buying a new home. Highly recommend.
23:49 13 Feb 14
Fast and friendly service. I would recommend them to anyone looking for locksmith services.
18:11 12 Feb 14
Puget Sound Locksmith's commitment to customer service is impressive. They willingly honored an Angie's List coupon I purchased over a year ago. Though I live outside of their coverage area, they sent a technician to my house in the evening to try and re-key a couple of old locks I have on my door. The technician took the time to advise me on decent lock brands and showed me how the existing locks had been improperly installed. He was efficient, courteous, left things the way he had found them, and didn't complain about the traffic he had to fight to get to me. Overall the company was fair, professional and trustworthy; I would highly recommend their staff!
American Blues Scene
01:12 11 Feb 14
Should be your first choice for a locksmith. Fast, fair and friendly service.
15:33 17 Sep 12
I have a habit of locking my keys in my van. Puget Sound Locksmiths have helped me on a few occasions. Both Mark and Frank are prompt and courteous and know what they are doing! I recommend them to everyone. I have even gotten a spare set of keys made by Mark's son Mark in the shop. Great service, great location. Will use them again.
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